Portrait FAQ

HOW WOULD YOU DESCRIBE THE STYLE OF THE STUDIO?   Unique.   Casual.  Somewhat photojournalistic.  Joyful. 

WHAT IS INCLUDED IN MY PORTRAIT SESSION FEE?  The session fee is for all that goes into making images for your ordering gallery. ‘Time and talent’ is a phrase that is often used, but it’s so much more. Each session involves about 12 hours of session time, encompassing all that we do to prepare for your session, shoot your session and prepare your preview gallery for your review. All portrait clients have an ordering appointment either in person on via telephone, where our studio design consultant will help you to put together wonderful keepsakes and artwork using your images. If you are the DIY type, you may purchase just the high resolution digital files for personal use. Ordering appointments take place within 45 days after you receive your preview gallery. If you are not able to select your artwork within that time frame, we have storage options available for a small monthly fee. For Headshots, Content Creation Sessions and Small events, inclusions vary and are different from the Portrait Session fee structure.

HOW DO I GET READY FOR MY SESSION?   We're awesome at session prep!  It is incredibly important and so we have a process that incorporates wardrobe suggestions, a questionnaire regarding you, your style, and your desired outcome and lots more information on what to expect. We are always available for you to discuss your dreams and expectations for your session.  Click here to see how we work at each step of the Session Process.

WHEN WILL MY PHOTOS BE READY?   About three-four weeks after our session, (5-6 weeks for cottage sessions as they result in more images) a gallery of images will be available for viewing on your private web gallery the day before your ordering appointment. Final artwork orders will be ready within 3-6 weeks depending on the products ordered.   Headshots are ready in two to three weeks.

DO YOU ARCHIVE SESSION IMAGE FILES?   Of course!  Ordered images are kept safe for one year.  We have awesome, state of the art long term storage options available.  The images you didn't select at your ordering appointment are purged from our systems 45 days after your gallery is delivered to you.  Be sure to select everything you love! If you would like long term storage, we can discuss that with you at your ordering appointment.

DO YOU SELL DIGITAL FILES?    Yes.  But hold on a second there...we don’t like to sell just the digital files if at all possible.  We believe that spending time on styling, preparation and creating awesome images and then handing you a USB and saying ‘buh- bye’ is not really serving you properly.  Please let us print your images at a professional lab using the correct colour profiles and highest quality materials.  Allow us to finish the vision for your images by creating a beautifully designed album or wall gallery for you.  We even arrange for installation, if you'd like.  Ask yourself if and how you will print those digitals before going the DIY route.