FAQ

HOW WOULD YOU DESCRIBE THE STYLE OF THE STUDIO?   Unique. Classic but with a touch of contemporary.  Editorial.  Somewhat photojournalistic.  Clean.  Airy.  Joyful. 

WHAT IS INCLUDED IN MY SESSION FEE?  The session fee is for the session preparation, image creation and post production of your proofs.  Images may be purchased as artwork and or digital files at your ordering appointment.  Digital files are not included with the session fee.  This includes screenshots and watermarked images.  Headshot sessions include some digital files as per the headshot information page.

HOW DO I GET READY FOR MY SESSION?   The preparation for your session is incredibly important and so we have a process that incorporates wardrobe suggestions, a questionnaire regarding you, your style, and your desired outcome and lots more information on what to expect. We are always available for you to discuss your dreams and expectations for your session. 

WHEN WILL MY PHOTOS BE READY?   About three weeks after our session, a gallery of images will be available for viewing on your private web gallery the day before your ordering appointment. Final artwork orders will be ready within 2-6 weeks depending on the products ordered.   Headshots are ready in two to three weeks.

DO YOU ARCHIVE SESSION IMAGE FILES?   We archive your purchased images for one year. Images that are not ordered are purged from our systems after 45 days in order to make room for new sessions.  We have long term storage options available.  Just ask!

DO YOU SELL DIGITAL FILES?    Yes.  But hold on a second there...we don’t like to sell just the digital files if at all possible.  We believe that spending time on styling, preparation and creating awesome images and then handing you a USB and saying ‘buh- bye’ is not really serving you properly.  Please let us print your images at a professional lab using the correct colour profiles and highest quality materials.  Allow us to finish the vision for your images by creating a beautifully designed album or wall gallery for you.  We even arrange for installation, if you'd like.  Ask yourself if and how you will print those digitals before going the DIY route.  

HOW DO I BOOK MY SESSION?   Send a note via our contact form and we'll set you up with the studio calendar.  Once you're booked, we'll invoice you and your session booking is firm.  The session fee is due upon booking to confirm the session and dates are held for 24hrs once your invoice has been sent.  Then we'll book styling and start planning your session!   Session fees vary.  Portrait session fees are hereheadshot session fees are here.  For information about branding photography, look here.